Terms of Service
Last updated 16 June 2026
These are the terms for using guidely, the product at useguidely.co. Creating an account or using guidely means agreeing to them. If you don't agree, don't use it.
What guidely is
guidely lets a host build a digital guidebook, the local recommendations and stay details, that their guests open on a phone from a link or QR code. Features may be added, changed or dropped as the product grows.
Your account
You need an account to build guides. Keep your sign-in safe, because you're responsible for whatever happens under your account. You need to be at least 18 and able to enter a contract, and the details you provide should be accurate.
Your content
What you add stays yours: your text, images, contact details and branding. You grant guidely permission to host, process and show that content so it can do its job, which includes translating it and serving it to your guests. You're responsible for what you put in, and you confirm you have the right to use it and that it doesn't break the law or step on anyone else's rights.
Fair use
Don't use guidely to publish anything unlawful, misleading, infringing or harmful, and don't try to abuse, disrupt or break into the service.
Plans, trials and billing
- Plans are billed monthly, per property, and start with a 14-day free trial.
- Polar runs the payments as merchant of record, so your purchase also falls under Polar's terms.
- Cancel whenever you like from the billing portal. That stops the next renewal, and you keep access until the end of the period you've already paid for.
- Payments aren't refundable unless the law says otherwise. Prices can change, with notice.
- If a payment fails or a plan lapses, publishing and paid features may pause until it's sorted.
Uptime
guidely works to stay up and reliable, but it comes as is and as available. There's no promise it will never go down or never have a bug, and it may be taken offline for maintenance, security or legal reasons.
Liability
As far as the law allows, guidely is not liable for indirect or knock-on losses, or for lost profits or data. For any claim about guidely, total liability is limited to what you paid in the three months before the claim.
Ending it
You can walk away and delete your account any time. guidely may suspend or close an account that breaks these terms. Once that happens your access ends and your content may be deleted.
Changes
These terms may be updated, and the date at the top shows when. Keep using guidely after a change and you're accepting it.
Governing law
South African law governs these terms.